Our commitment to customer satisfaction and fair treatment for both buyers and sellers.
At BusinessMinded.IO, we want you to be completely satisfied with your purchases. Our refund policy is designed to be fair while maintaining the quality and integrity of our e-commerce store.
Please note that each product on our store has its own specific refund policy, which is clearly displayed on the product page.
Digital products and services purchased on BusinessMinded.IO may be eligible for a refund under specific circumstances.
Refund requests must be submitted within 14 days of purchase.
Products must not have been downloaded or accessed in their entirety.
You must provide a valid reason for your refund request.
Send an email to info@businessminded.io with the subject line 'Refund Request - [Your Order Number]'.
In the email, please include your full name, order number, and the reason for your refund request.
Our support team will review your request and respond within 3 business days.
If approved, we will process your refund using your original payment method.
You will receive a confirmation email once your refund has been processed.
Refund requests are typically processed within 3-5 business days after approval. The time it takes for the refund to appear in your account depends on your payment method and financial institution.
If a product is demonstrably faulty, corrupted, or doesn't function as advertised, you may qualify for a full refund.
If a product significantly differs from its description, you may be eligible for a full refund or replacement.
If you accidentally purchased the wrong product, a refund may be issued at our discretion.
Products that have been fully downloaded, accessed, or used extensively.
Purchases made more than 14 days prior to the refund request.
Products where the seller has explicitly stated a no-refund policy (clearly marked on the product page).
Products purchased during special promotions marked as 'non-refundable'.
Once approved, refunds typically take 5-10 business days to appear in your account, depending on your payment provider's processing times.
Generally, products that have been fully downloaded or extensively used are not eligible for refunds. However, if the product is faulty or not as described, please contact our support team.
Sellers are notified of refund requests and given an opportunity to respond. For approved refunds, the purchase amount is deducted from the seller's earnings.
Yes, in some cases we may offer partial refunds if you've received partial value from a product or if only part of a purchase was unsatisfactory.
While there's no strict limit, we monitor refund activity. Multiple refund requests in a short period may trigger a review of your account to ensure the refund policy is not being misused.
If you have any questions or need assistance with a refund, please contact our support team at:
info@businessminded.io